Basic Service

Customer Service for Cloud: Supported by a team of blockchain professionals 7/24/365

Document Center - Easy access to well documented documents

Pre-Sale Service

Customer Success Manager: All of our Customer Success Managers have more than 5 years of experience in providing pre-sale and post-sale support in the financial and blockchain industry. Driven by customer's success, our goal is to provide and to ensure that our customers get the ultimate customer satisfaction from all our products, operational support and any customized demand from our customers.

Pre-sales Engineer: Attentive to customer needs and follows-up promptly at all times. Responsible for planning , communicating, revising and collaborating with R&D department to develop the necessary customization for customers. Also responsible for the follow-up with our customers on the resales of customization and the response and /or acceptance of the products solution.

Post-Sale Service

After Sales Engineer: A team of technical experts composed of technical engineers and product managers with more than 5 years of experience in the financial and blockchain industry. Our team provides customers with guidance on system functionality & configuration, product training and jointly execution of projects to achieve differentiation in functional and customized technical problems even before it occurs.

Customer Cases

HBTC

HBTC exchange is the world's leading technology driven crypto asset trading platform, jointly invested by Huobi, OKEx and other 56 first class institutions. After nearly two years of smooth operation, HBTC is now able to provide customers with spot, contract, OTC, options and stacking products and services, with additionally first tier liquidity of mainstream currency and contract trading on the platform.

Xtheta global

Japanese cryptocurrency exchange Xtheta was registered in May 2017 and received a cryptocurrency trading license from the FSA in December 2017. Xtheta global was established in February 2020 as a cryptocurrency exchange for the global market

Hanbitco

Established in 2018,Hanbico holds several authoritative certifications related to security compliance. Hanbitco is ranked No. 1 on the list of cybersecurity exchanges in Korea and No. 20 worldwide by the authoritative security agency CER

Chiliz.net

Chiliz.net is the first crypto exchange for token assets in the sports & entertainment industry. It has received investments from several top global crypto exchanges and renowned Asian crypto funds including Binance, OK Blockchain Capital, and Certis Ventures.

Boboo

Boboo is a global leading crypto asset service platform, with the service concept of "investor first, project owner second, platform third", and the original "PoB (Proof of Behavior) mining", which helps users seize blockchain assets investment opportunities through high-quality investment advisory services and various assets allocation tools.

BeeEx

Lanched in August 2019, BeeEx is the first fully transparent aggregation exchange, jointly invested by Pivot, the world's largest blockchain investment exchange platform, and Blackpool, a blockchain service provider.